this video is sponsored by app maker app,maker is a shopify app that converts,ecommerce website to mobile app the,mobile app builder helps you create,native android and ios mobile,application get an opportunity to grab,15 off by being the first 200 signups,get the link in the description hello,welcome to educate e-commerce your,one-stop destination for shopify,tutorials and e-commerce solutions so,today in this video i'll be taking you,through how you can send sms,notifications for your customers when an,order is confirmed or even any email,marketing activities,so as you know email marketing has a,very uh less open rate than uh sms,marketing so sms marketing has a more of,open rate and how you can send the,confirmation order of the orders or,tracking details everything to uh your,customers directly to their mobile,phones so we'll be seeing how you can do,that so first of all the first step,would be collecting the information from,your customers regarding their contact,number etc so we'll see how you can,extract those contact numbers so you can,send your the confirmation details so,for that let's go to the settings right,here,and we have an options of checkout here,so you can just go to the checkout,option where when your customers go to,checkout or when they are creating an,account,it will be a mandate to ask for their,contact details so here uh we have an,option of customer accounts so a,customer will be able to check out as,guest if you want to enable or disable,that you can also do that now if you are,using account as optional uh people can,log in using the uh,sms or the mobile number so that's the,first thing that we are going to do so,here next we have this option of,customer contact so you need to check,this box where the customer can check,out using their mobile number the phone,number or sms or the email so make sure,you are checked on this as well and here,to receive the shipping updates the,customers can choose the phone number to,receive uh email or shipping address on,to their uh given contact so this also,uh something that you need to take on to,so uh those are the thing and now we,also have one more thing that is right,here in the marketing concept,so uh here we have an option of sms,marketing we just click on to check box,this and your customers will be asked,for a legal,confirmation of they want and sms,marketing or not,so those are the settings that you have,to do in the uh,in the settings option so once you're,done you can just save the setting,and let's go to the uh,notification settings,here we have the notifications let's,click on that and here you will be able,to see all of the all the kind of,notification that you will be able to,set so first one uh like that definite,is the order confirmation details you,can just click on the order and,confirmation and here you have the sms,confirmation uh,template so you can edit it however you,want it's a kind of a lot of thing and,here uh the,whatever is in the curly kid is what the,customer's name or what it it will be,and also these are the if and else,statements so uh the first thing is,unless the order customers the first,name and if the uh if the order is,customer,so uh it's a first you will have to add,their first name,so uh these are some kind of some kind,of thing and also you have this option,of when pickup will notify you when your,order is ready to pick up and if uh,local we are getting your order ready,for uh delivery so these are the two,options when you are having a like a,pickup option or also uh the local,delivery option since my uh side has,only shipping delivery method so i'm,just going to remove this,so here as you can see i'm going to,remove this thing,all right,so yeah,so this is the delivery instruction and,also there's a stop case as well so,you can just preview this message right,here,and this is what it going to going to,look like,so uh that's about the email marketing,part where you have to save the setting,and once customer plays an order he'll,be definitely get order confirmation,details on their sms for the sms,marketing part about offers all those,things you will have to integrate a,different app,so this is also another thing that these,emails are not repliable so this is only,uh like no reply mails where they can't,reply back to your customers you,yourself,so that's it that's all about the sms,notification that you can send to your,customers and it's very easy you just,have to take all those things and you,have to craft a great sms details,so i hope this video helped you and if,you like this video give a big thumbs up,and don't forget to subscribe we will,come up with more videos on shopify and,e-commerce soon so we'll see another,video bye
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